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Terms & Conditions

Terms & Conditions

Last Updated: 10/12/2025

DAYMEDIA ABN 42 675 942 357
Suite 112, 42 Manilla St East Brisbane 4169, Queensland, Australia

By engaging our services, you agree to these Terms and Conditions.

Our Services

We provide:

  • Web design and development
  • Search Engine Optimization (SEO)
  • Graphic design and branding
  • Business consulting
  • Digital infrastructure setup (domains, hosting, email, WordPress, Google Business Profiles)
  • Website maintenance and ongoing support
  • Custom coding and development

Specific project details (scope, deliverables, timeline, costs) will be outlined in individual proposals or quotes.

Your Responsibilities

You agree to:

  • Provide accurate and timely information for projects
  • Grant access to necessary accounts and platforms
  • Respond to feedback requests within a reasonable timeframe
  • Ensure you have rights to use all content and materials you provide
  • Maintain your own backup of important credentials
  • Take responsibility for your website content’s accuracy and legality

Payment Terms

  • Payment is due within 14 days of invoice unless otherwise agreed
  • Late payments incur 2% monthly interest
  • We may suspend services for overdue payments
  • Third-party costs (domains, hosting, premium plugins) are billed at cost or paid directly by you
  • All fees are in AUD and include GST where applicable

We accept bank transfer, credit card (Stripe), and other agreed payment methods.

Project Timelines

Timelines are estimates and may be affected by:

  • Delays in receiving your feedback, content, or approvals
  • Scope changes or additional requests
  • Third-party service issues
  • Technical complications

We’re not liable for delays outside our control or caused by client-side delays.

Revisions & Scope Changes

  • The number of included revisions will be specified in your proposal
  • Additional revisions or requests outside the original scope will be quoted separately
  • Scope changes require written approval before we proceed

Intellectual Property

You own:

  • All materials and content you provide to us
  • Custom designs and content we create specifically for you (after full payment)

We retain:

  • Our methodologies, processes, and general know-how
  • Reusable code components and templates
  • Rights to use your project in our portfolio (unless you request otherwise)

Third-party items (themes, plugins, stock images) are licensed according to their respective terms.

Hosting, Maintenance & Technical Services

  • You’re responsible for ongoing hosting and domain renewal fees
  • We can manage technical aspects as agreed
  • You must maintain adequate backups (we can assist but aren’t liable for data loss)
  • We’re not responsible for issues from WordPress/plugin updates or third-party software vulnerabilities
  • Domains registered on your behalf are owned by you

SEO & Results

We provide professional SEO services but cannot guarantee:

  • Specific search rankings
  • Particular traffic levels or conversions
  • Permanent rankings (search algorithms constantly change)

Results depend on many factors outside our control.

Warranties & Limitations

We warrant:

  • Services will be performed with reasonable care and skill
  • Work will substantially match agreed specifications

To the extent permitted by Australian law:

  • We’re not liable for loss of profits, revenue, data, or business
  • Our maximum liability is limited to the amount you paid for the specific service in question
  • We’re not responsible for third-party services, hosting downtime, or platform changes

Nothing excludes your rights under Australian Consumer Law that cannot be lawfully excluded.

Confidentiality

Both parties agree to keep each other’s confidential information private and use it only for the purposes of our agreement (excluding publicly available information or legally required disclosures).

Termination

You can terminate with 14 days written notice. You’ll pay for:

  • All work completed to termination date
  • Non-refundable third-party costs

We can terminate immediately if:

  • Payment is 30+ days overdue
  • You breach these Terms
  • Continuing the relationship becomes unreasonable

Upon termination, you receive access to completed work and your owned assets (upon payment of outstanding invoices).

Dispute Resolution

Disputes should be addressed through good faith negotiation, then mediation if needed, before legal proceedings. These Terms are governed by Queensland law, and both parties submit to Queensland courts.

General

  • These Terms may be updated – significant changes will be communicated to active clients
  • If any provision is invalid, the rest remains in effect
  • We may assign or subcontract with your consent (not unreasonably withheld)
  • Notices must be in writing to email or physical addresses provided

Contact

Daymedia
Email: melanie@daymedia.com.au

Phone: (07) 3435 1518 

Address: Suite 112, 42 Manilla St East Brisbane 4169, Queensland, Australia